In recent weeks, hybrid working has been discussed at length by the media and business leaders alike. However, the hybrid model is not a flawless one, and there are still wrinkles that need to be ironed out.

 One interesting take was Emma Jacobs’ recent long read for the Financial Times where she argues that mismanagement of hybrid working could result in the formation of an office clique – a ‘two-tier workforce’ divided between office and home. For many, this is unchartered territory, so how can businesses navigate the new world of work as lockdown eases this summer?

 As Emma rightly points out, “as employers try to configure ways of working, they need to scrutinise workplace culture and find out why employees might prefer to be at home”. Ultimately, to reintegrate teams effectively, hybrid working strategies must be tailored to varying business and employee needs. There is no one-size-fits-all solution.

 In fact, there are new office products that have been developed in response to increased demand for flexibility, like our recently launched Hub & Flex. The next chapter of the pandemic is, therefore, about understanding our new-found habits and then harnessing tools that facilitate greater flexibility. New working models must work for the entirety, not just the majority, of the workforce.

 With City A.M reporting last week that three quarters of London businesses are planning to return to the office in some form by September, the road to recovery is underway. But which businesses will adapt and evolve, and which will fall behind? 

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